Contact Us

Here are some answers to commonly asked questions. If you don’t see the answer to your question here please contact us using the email address at the bottom of this page.

Order Hasn’t Arrived Yet?

Our books and maps are shipped by USPS First Class Mail. Delivery for in-stock items typically takes 3-7 business days for orders within the United States and 1-3 weeks for international orders.

You should receive a shipping confirmation with tracking number by email when your order ships.

If your order has not arrived contact us and we’ll check on it for you:

Include the following information with your message:

  • Full name as it appears on your order
  • Date your order was placed
  • Transaction ID#
  • Shipping Address

Need To Download Digital Items?

If your order includes digital items (like eBooks, PDFs or GPS waypoints) you will receive an email containing the download link shortly after completing your order. Click the link inside that email to download your digital items.

If you do not see the email check your “spam” or “bulk” email folder in case it was diverted there by your email provider. If you have multiple email accounts make sure you check the account you used when placing your order.

If you still do not receive the email after 30 minutes contact us and we’ll resend you the download link.

Our Return Policy

All of our books and maps are covered by a 60 Day Satisfaction Guarantee. If for any reason you are not satisfied with your purchase you may return it during that time for a full refund of the purchase price. Digital items (GPS Waypoints, PDFs, eBooks) are non-refundable.

To return an item for a refund send it by US Postal Service to this address:

Blackwoods Press Returns
7475 Inca Trail
Yucca Valley, CA 92284

Include the following information with your package:

  • Reason why you are returning
  • Full name as it appears on your order
  • Date your order was placed
  • Email address as it appears on your order

No returns will be accepted later than 60 days from the date of delivery. Shipping and handling charges are non-refundable.

Ordering By Mail

The best way to purchase our books and maps is through our online store

We accept payment by Paypal, Visa, Mastercard, Discover, American Express and eCheck. A Paypal account is not required to to order. To check out as a guest click the link that says “Don’t Have A Paypal Account?” on the payment page when you check out.

If you prefer, you can pay by check or money order by mail.

Write down what you would like to order and and mail it along with your payment (remember to include shipping and handling and sales tax if applicable) to:

Blackwoods Press, 7475 Inca Trail, Yucca Valley, CA 92284.

Shipping and Handling: $5.95 flat rate
California residents please add 8% Sales Tax.

We do not have the ability to process credit card transactions via phone or email.

Have a Question Not Answered Here? Email Us: